Missed call recovery and review automation cover two leaks. These four automations cover the rest: enquiries that go cold, treatment plans that never get booked, lapsed patients who quietly disappear, and a practice owner with no weekly view of what's actually happening.
Each one is invisible day to day — no alarm goes off when a web enquiry goes unanswered for three hours, or when a £3,000 implant plan quietly drops off the diary. They only show up months later, as a slightly quieter month with no obvious cause.
A patient fills in a contact form or messages your Google profile at 9pm. By the time anyone replies the next morning, they've already booked with the practice that answered first.
A patient is given a plan for implants, Invisalign or whitening, says "I'll think about it," and is never followed up — even though they were ready to say yes.
Hundreds of patients in your PMS haven't been seen in nine months or more. They're not lost — they're just waiting for a reason to come back.
New patient numbers dipped, but nobody knew until the quarter was over — because nobody has a simple weekly view of what's actually happening.
Each automation can run on its own, layered onto your existing systems — including the New Patient Portal, missed call recovery and Review Bloom you may already have in place.
Web enquiries and missed calls go unanswered while your team is with patients — and the next result on Google answers first.
Patients given a treatment plan walk out and never book — representing thousands in unrealised revenue per case.
Patients with no checkup in 9+ months sit dormant in your PMS — recurring revenue you've already paid once to acquire.
Owners have no simple weekly view of new patients, treatment value booked, no-shows, or ad spend — decisions are made on gut feel.
Combine your New Patient Portal with the Lead Response Engine at a bundled rate. The portal turns Google Maps browsers into enquiries — the Lead Response Engine makes sure none of those enquiries ever go cold. The natural step up for practices ready to stop leaks at both ends of the funnel.
Missed Call Recovery covers one leak point: unanswered phone calls. The AI Automation Suite extends the same instant-response principle to web enquiries, then adds treatment plan follow-up, lapsed patient reactivation, and weekly practice reporting — covering every stage where a patient or piece of revenue can quietly disappear.
Yes. These automations are designed to sit alongside whatever practice management or booking software you already use. Nothing is replaced — the automation layer simply connects to your enquiry channels, patient list, and diary.
Each automation typically goes live within one to two weeks of setup. You can start with a single automation — most practices begin with the Lead Response Engine — and add the others as needed.
Yes. All automations are run to the same UK GDPR compliant standard as the rest of Patient Acquisition Hub's services. Patient data is never sold or shared with third parties, and full guidance on consent is provided during onboarding.
Yes. Each automation can be added individually to an existing engagement, or combined with the New Patient Portal as the New Patient Portal Pro bundle for practices that want the full system in one go.
Book a free 30-minute strategy call. We'll show you exactly which of the four automations would have the biggest impact on your practice first.